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Privacy Terms

As a TimkenSteel Corporation (“TimkenSteel”) website visitor, we value your privacy, confidence and trust. We have designed our site to provide access to online information about TimkenSteel and our products and, in certain situations, allow you to purchase our products. This privacy statement is intended to inform you regarding how we will collect, use and disseminate information about you (both anonymous data and personally identifiable information) as a result of your use of this site, www.timkensteel.com. This includes, but is not limited to, TimkenSteel Stores, TimkenSteel Supplier Network, portal.timkensteel.com and any TimkenSteel-sponsored web logs or forums, accessible from www.timkensteel.com or maintained by TimkenSteel (collectively referred to as this “site”).

By registering with or contacting us through this site, you consent to the sharing of any information or comments you provide to TimkenSteel and its affiliated companies and the use, without restriction, of such information to improve or market our products and services. We will not sell, trade or rent your personal identity information to any third party, and we will take commercially reasonable measures to keep such information secure.


Non-Personal Information

When you visit this site, we collect certain non-personal information about your visit. Our web server automatically recognizes your domain name. We collect the domain name and monitor general site use and traffic patterns to improve our site and the products and services we offer.

We also use cookies to make the site more convenient to use and to help us understand how visitors navigate our site. A cookie is a small data file placed on your hard drive by a website server when you visit. Cookies allow us to recognize you as an anonymous visitor each time you visit this site and help to improve functionality in many ways, for example, by saving your language preference. We do not use cookies to collect personal information but they may be used to collect non-personal data to count the number of times you visit our site, compile anonymous statistics on site use, and gather information regarding the type of Internet Browser and operating system used.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the use of cookies about your use of the website (including your IP address truncated by the last octet prior to its storage (using the “_anonymizeIp()” method) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties when required by law or so that said third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can opt out from Google Analytics tracking you by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser: http://tools.google.com/dlpage/gaoptout?hl=en.


Personal Information

The site uses Google Analytics Demographics and Interest Reporting, which collects third-party data information from visitors such as age, gender and interests. TimkenSteel will use this feature to monitor visits to key areas of the site for increases within the specific demographic information as well as measure the shift in website visitor segments during periods of promotion, compared with non-promotional periods. Also, there are also opportunities at various locations on this Site for you to provide us with information about yourself and your interests, such as your name, phone number, address and e-mail address as well as information necessary to place and process orders for TimkenSteel products. We may collect personally identifiable information when you:

  • Place an order from our site;
  • Return an item or make an exchange;
  • Attempt to download an item such as a brochure or technical paper;
  • Inquire about our products or services;
  • View the status of an order;
  • Check the availability of a product;
  • Create an account at our site;
  • Sign up for email updates;
  • Enter a contest or sweepstakes;
  • Are referred to us through a marketing promotion; or
  • Participate in a marketing survey, promotion or event.

Certain forms requesting personal information, such as the online Stores or online employment application, may have their own data privacy statements. Please review such privacy statements before submitting the form.


Other Websites

Our website may contain links to third-party websites. TimkenSteel is not responsible for the privacy practices of those websites.


Public Forum

We – or others – may read, collect, or use any information you submit in a public forum (e.g., a blog, chat room or social network) to personalize your experience. You are responsible for the information you choose to submit in these instances. Although we do attempt to monitor user-posted content, such material is not subject to this privacy statement.


Data Privacy

TimkenSteel recognizes the privacy interest of individuals with respect to personal information provided to its marketing organization and is committed to protecting this interest. By providing personal information to us, you consent to the collection and use of such information in accordance with this privacy statement. Because this service is available to individuals worldwide, you also are consenting to the transfer of your personal information to countries or jurisdictions that may not provide the same level of data protection as the jurisdiction in which you are located. When you use our site, you may transmit data to servers located in the United States that are subject to United States law. You should not send any personal information to this site unless you agree to this privacy statement and to be bound by United States and Ohio law.

What personal information do we collect?

We collect the name, address, email address, phone number, country, credit card number and other personal information you may choose to provide to us via the forms on this site.


How do we use this personal information?

We use personal information obtained from submissions to fulfill your requests for information, to contact you or to process an order. We may use a visitor’s personal information for purposes of receiving and processing an order through the site, and for shipping, returns, and customer satisfaction reviews. We also use visitors' personal information to assist in marketing products and services that we – and our business partners – offer, as well as to facilitate online purchases of our products, and to enhance the content of our site.


Security Measures

We take reasonable measures to protect personal information against loss, manipulation, falsification, unauthorized access, or unauthorized disclosure by any party inside or outside TimkenSteel. Personal information is stored in a secured location.


Disclosure of Personal Information to Others

We do not sell, trade or rent to any unaffiliated third parties your personally identifiable information collected on our site. We do use the anonymous data and the personally identifiable information collected through our site for statistical purposes, for improving the site, for our marketing purposes, for our responses to your questions or requests for information, and potentially for sending commercial emails to you. We often engage third parties’ software or services to assist us with these analyses and activities, in which case such information may be shared with them for these purposes (e.g., your email address with our outbound email marketing provider).

We contract with other companies to provide certain services, including shipping, name and address verification, email distribution, market research, promotions management and payment processing. We provide these companies with only the information they need to perform their services, which may include sending you newsletters and emails periodically, although you will have the choice to opt out of receiving newsletters and promotional emails for our products and/or services. We prohibit these companies, by contract, from using this information for their own marketing purposes or from sharing this information with anyone other than TimkenSteel. As a practical matter, we must release your mailing address to a postal or courier service to deliver information you request or products you purchase.

If any entity sells, transfers or uses as security TimkenSteel Corporation or its assets, we may transfer or share the information collected on our site with third parties as part of that transaction. We may also provide information or provide access to information to any of our affiliated businesses or to our business partners. Notwithstanding anything to the contrary in this privacy statement, we may also disclose personally identifiable information in order to respond to a subpoena, court order or other similar request or legal process. We may also provide such personally identifiable information in response to a law enforcement agency's request, as otherwise required by law, or if we believe, in our reasonable judgment, that providing such information is necessary for us to avoid criminal or civil liability.


Accessing Your Personal Information

Upon request, and after providing satisfactory proof of identity, we will give individuals access to the personal information they have provided.

If you would like to add your name to our marketing list, request that we remove your name, or correct your current information, please write us at communications@timkensteel.com.

Please include your full name and telephone number in case we have any questions. You can also opt out of receiving email communications from TimkenSteel by clicking on the “unsubscribe” link in our emails. We will make a reasonable effort to accommodate your request.


Children’s Privacy

TimkenSteel does not knowingly request or collect personal information from any person under the age of 13. We ask children under 13 not to transmit any information to this Site.



From time to time, TimkenSteel may revise this privacy statement at its discretion. We will make updates and changes on this page. Your submission of information following the posting of changes to this privacy statement will constitute your acceptance of those changes.

June 1, 2014

Contact Us

Call us at 866.284.6536 (USA), +44 (0) 116 2325186 (Europe), +52 (55) 5876 9888 (Latin America), +52 (81) 8123-6147 (Mexico) and +86 (21) 60231080 (China).


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