Our engineers, metallurgists, process experts and other professionals are ready to work with customers purchasing our products to select the best steel and apply the most efficient manufacturing processes. Customers sometimes come to us with their own custom steel chemistry and ask for our insights on how they can best produce or optimize that chemistry for machinability. Other customers come to us with requests to help them improve or streamline the materials aspects of their processes. When customers experience steel-related issues, we dispatch the appropriate engineers, metallurgists or process experts to investigate the problem and develop solutions.
We ensure the quality of every heat of steel through comprehensive testing that we conduct in our metallurgical laboratory. In addition, we offer customers several specialty metallurgical testing services – including NACE tensile testing – to assess steel performance in very acidic or sour environments, such as drill string components. We also provide customers with hot tensile (ductility) and other testing services.